Prakash Air Freight India Pvt. Ltd. (Pafex) Customer Service
Prakash Air Freight India Pvt. Ltd., operating under the brand name **Pafex**, is an Indian logistics and express distribution company. They specialize in providing efficient and reliable courier and cargo services for both domestic and international shipments, catering to a wide range of business and individual needs. Their services include air and surface express, specialized logistics, and supply chain solutions.
Official Website:
www.pafex.in
Pafex Corporate Office (Delhi):
Address: A-7 DDA SHED OKHLA PH-2, NEW DELHI-110020, India.
(Note: Another registered address found for "PRAKASH AIR FREIGHT INDIA PRIVATE LIMITED" is B-148, FIRST FLOOR DDA SHED OKHLA PH-2, NEW DELHI, Delhi, India - 110020. It's advisable to use the primary contact information for most inquiries.)
Pafex Central Customer Care:
For general inquiries, tracking shipments, and customer support, these are the most reliable contact points:
Services Offered by Pafex:
Pafex provides a variety of logistics solutions, including:
- PAFEX Document Express: Door-to-door delivery for documents and small parcels across India.
- PAFEX Document Time-Critical: Guaranteed time-definite delivery for urgent documents.
- PAFEX AM Delivery: Delivery by or before 12 AM the next business day for highly sensitive documents in select areas.
- PAFEX Air Cargo Express: Express air cargo services for heavier B2B shipments (typically above 10 kgs).
- PAFEX Air Cargo Time-Critical: Guaranteed day-definite delivery for urgent B2B air cargo.
- PAFEX Road Express: Surface-based express services for B2B commercial shipments across India.
- PAFEX Road Time-Critical: Guaranteed day-definite delivery for urgent B2B road shipments.
- PAFEX FTL (Full Truck Load): Dedicated truck solutions for bulky or high-volume shipments.
- PAFEX Import: Support for importing samples and goods into India from various countries.
- PAFEX Temperature Control: Specialized logistics for temperature-sensitive goods, maintaining specific temperature ranges (-20°C, 2-8°C, 15-25°C).
- PAFEX D2C (Direct to Consumer): Shipping solutions for e-commerce and B2C customers, including COD (Cash on Delivery) services.
Key City Contacts (Local Offices/Agents):
While the central numbers are best for overall support, some local office details that might be found include:
- Bengaluru (Bangalore):
Address: Locations like K V Temple St, Chickpet, OTC Road, or No.618, 12th Main, Hal 2nd Stage, Indiranagar. (Specific phone numbers for local offices may vary or route to central support; it's best to check their website's network locator.)
- Mumbai:
Registered Office for 'PAFEX EXPRESS INDIA PRIVATE LIMITED' is noted at SHOP NO. 07, BHARTEEYA KALA CHS LTD, C-1 BLDG, ANDHERI E, OM NAGAR SAHAR PIPELINE, MUMBAI - 400099.
- Other Cities: Pafex has a widespread network across India. For specific local office details in other cities (like Chennai, Hyderabad, Kolkata, etc.), it is highly recommended to use the "Network" or "Contact Us" section on their official website.
Important Note:
For the most current and detailed information, including a comprehensive list of all their service points, tracking facilities, and specific service availability, it is always best to visit the official Pafex website (www.pafex.in).
- Bangalore (Bengaluru)
Address: Madhu Enterprises No, Pafex Prakash Air Freight Pvt, K V Temple St, Chickpet, OTC Road, Bangalore - 560002, Karnataka. (Also noted at No.618, 12th Main, Hal 2nd Stage, Indiranagar, Bangalore - 560038)
Phone: (Local agent/office contact, may vary, use central numbers for primary support)
- Mumbai (Registered Office Address for 'PAFEX EXPRESS INDIA PRIVATE LIMITED')
Address: SHOP NO. 07, BHARTEEYA KALA CHS LTD, C-1 BLDG, ANDHERI E, OM NAGAR SAHAR PIPELINE, MUMBAI, Maharashtra, India - 400099.
- Other Cities: Pafex has a presence in many other cities across India (e.g., Salem, Tirupur, Madurai, Chennai, Villupuram, Hubli, Coonoor, etc.). For specific local office details, it is highly recommended to visit their official website and look for their network or contact us page.
Important Note:
For the most current and detailed information, including a comprehensive list of all their service points and to utilize their tracking facility, it is always best to visit the official Pafex website (www.pafex.in) and navigate to their 'Contact Us' or 'Network' sections. Contact details for local agents or small branches may change frequently.