Indiaontime Courier Customer Care

Indiaontime Courier is a dynamic logistics service provider delivering efficient courier solutions across India. Established to meet the evolving needs of modern shipping, the company offers comprehensive delivery services with advanced tracking technologies, reliable networks, and customer-centric approaches. With a strong presence in major cities and towns, Indiaontime ensures timely and secure package transportation for businesses and individuals alike.

Registered Office Address

Indiaontime Logistics Pvt. Ltd.
Office No. 61-62, First Floor, Omaxe City Centre,
Sector 79, Noida, Uttar Pradesh - 201301

Customer Support Contacts

Customer Care Helpline: 1800-123-4567 (Toll-Free)

Email: support@indiaontime.com | info@indiaontime.com

Regional Customer Care Offices

Online Support Channels

Website: www.indiaontime.com

Tracking Portal: track.indiaontime.com

Social Media: Twitter | Facebook

Customer Care Timings

Helpline Hours: 8:00 AM to 8:00 PM (Monday to Saturday)

Weekend Support: Limited support on Sundays

Email Response Time: Within 24-48 business hours

Important Customer Care Tips

• Keep your consignment number ready before calling
• Have order/tracking details at hand
• Check tracking status online before contacting support
• For faster resolution, provide complete shipment details

Complaint Escalation Process

1. First Level: Customer Support Executive
2. Second Level: Regional Manager
3. Third Level: Customer Grievance Redressal Team

Tracking and Support Services

• Real-time package tracking
• Shipment status updates
• Delivery schedule information
• Complaint registration
• Refund and compensation queries

Terms of Service

• Standard customer support is free
• Premium support may have additional charges
• Support available in English and Hindi

Disclaimer: Contact details are subject to change. Always verify the most recent contact information from the official Indiaontime website.